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Allow photo Cropping in Messages

In eNotify you were able to crop and brighten photos as you were laying out the newsletter.  Now in messenger, the new supposedly updated platform, you have to exit out and open resources and crop in there hoping it will layout.  It is very frustrating and time consuming.

  • Guest
  • Dec 26 2018
  • Will Consider
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  • Admin
    Daisey Fahringer commented
    December 26, 2018 16:25

    Hi,

    Thank you for taking the time to provide this feedback, and share your idea. I can understand how having to flip back and forth between Resources and Messages to crop an image can become time consuming. Perhaps I can help shed some light on why this is the way it is now by providing some background information:

    When in eNotify, the file storage system being used is that of the email content editor (BEE), and not Resources (nor even Finalsite's older tool: File Manager). This file storage system came with it's own tools for editing images stored in their system. In other words, your site's files are not all stored in one central location for your site, but instead any image/file used for eNotify was actually placed in a separate area from the rest of your site's files with a separate image editing tool.

    As we started the process of rewriting eNotify into the new Messages module, we took a look at all the feature requests, and one of the most commonly requested features for eNotify was to have site files and email files stored in one central location. In order to do this, we needed to connect Resources to the Message's email content editor (BEE). By connecting Resources to Messages, only BEE's interface for inserting an image into an email would need to be used, but the file storage and editing for all site and email files would finally be centralized in Resources--thus allowing email files to be easily reused on the site, or for site files to be reused in emails without an additional upload into BEE.

    During the implementation of this feature, we attempted to continue to allow the use of BEE's image editing tools on Resources inserted into emails, but this proved to have its own set of challenges for which we are still needing resolutions. So, unfortunately, for now, image editing for Resources inserted into Messages will need to be done first in Resources before placing them into the message. Also, to hopefully save on some time, perhaps you might be able to open two windows/tabs in your browser: one for Resources and one for Messages. This way you can update the image in one tab without having to navigate away from your messages in the other.

    Thanks,
    Daisey

  • Amanda Beeler commented
    28 Feb 15:01

    Agree that this is critical. One of the main reasons I'm staying away from using Messages for things like division newsletters which have photos needing lots of editing.

  • Courtney Kupersmith commented
    04 Apr 13:14

    This will definitely make it less likely for us to make the switch.

  • Amanda Beeler commented
    13 May 19:35

    I continue not to use messages for all but very basic messages because of the inability to edit photos in the document.